Terms of use

Welcome to the online store fashionlab.gr, based at 16 N. Vogiatzi Street, Kymi - Evia, 34003, Tel: 22220 22502.

The promotion, presentation, sale, transport-storage, delivery and possible return of our products displayed on this website as well as the protection of your personal data and the security of your transactions are governed by these terms of use, which we invite you to read before navigating fashionlab.gr and making your purchases.Your navigation on fashionlab.gr as well as the realization of any transaction or communication with our store means the unconditional acceptance of these terms of use by you. In case of your disagreement or reservation for part or all of these terms you can send your relevant e-mail to [email protected] before your navigation or transaction, otherwise the acceptance of all terms by you is unreserved.Our store reserves the right to modify, renew or upgrade at any time and without prior notice to the user / consumer / visitor / member of fashionlab.gr. It is your responsibility to read them at regular intervals, as the Terms in force at the time of drafting the Contract (as defined below). Also, our store reserves the right at any time, unjustifiably and without prior notice to the user / consumer / visitor / member of fashionlab.gr to cancel, suspend or terminate the operation of fashionlab.gr.The user / consumer / member of fashionlab.gr recognizes and unreservedly accepts all the above or only for navigation and / or use of the services of fashionlab.gr. If you have any questions regarding the Data Protection Terms or Policies you can contact us using the contact form.

By using this website and / or placing an order through it, you undertake:

1) Use the website only to submit legitimate questions or orders. Do not place false or fraudulent orders.
2) If we reasonably consider that such an order has been placed we have the right to cancel it and inform the competent authorities.
3) Provide us with your correct and accurate e-mail address (e-mail), your e-mail address and / or other contact details.
4) You also agree that we may use this information to contact you if necessary. If you do not provide us with all the information we need, we will not be able to promote your order.
5) By placing an order through the website, you guarantee that you are at least 18 years old and that you have the legal capacity to enter into binding contracts.

Contract of sale - Order of products: The information contained in these Terms and the details contained in this website do not constitute a sale proposal but an invitation for information. It will not be considered that a contract has been drawn up between us and you regarding any products, except when your order is explicitly accepted by us. If we do not accept your order and the money has already been deducted from your account, then it will be refunded in full.

To place an order you will be asked to follow the purchase process and press the "COMPLETE" button. You will then receive an e-mail from us confirming receipt of your order ("Order Confirmation"). Receiving the email confirms the completion of the order and its acceptance by us.

Product Availability: The products offered through this website are available within 5 days. In case of difficulties in supplying or depleting the products in stock, we reserve the right to inform you either by phone to the number you have declared or by email, about similar products of equal or superior quality and value, which you can order. If you do not wish to order such products, we will refund the amount you may have paid in full.

Order Rejection: We reserve the right to withdraw from this website any product at any time and / or to remove or edit any material or content on this website. While we make every effort to process all orders placed with us, there may be exceptional circumstances in which we may have to refuse to process an order after we have already sent you the Order Confirmation, which we reserve the right to process. at any time in our sole discretion.We have no responsibility to you or any third party for the withdrawal of any products from this website, as well as for the removal or processing of any material or contents of the website or for the refusal of processing or acceptance of an order after we have sent you the Order.

Delivery: Without prejudice to the provisions of condition 5 above regarding the availability of products and subject to exceptional circumstances in this case, we will make every effort to complete your order for the product (s) listed on the Confirmation Order within the estimated time period that appears when you choose a payment method, and in any case within 30 days from the date of Order Confirmation.The delivery of the products is done through the carrier cooperating with us (SPEEDEX) and their shipping time is between three and four (3-4) working days from the next day of Order Confirmation. There are no shipments or deliveries on Saturdays and Sundays. However, delays can occur, depending on the delivery area or in unforeseen circumstances. If for any reason the delivery of the parcel is greatly delayed, please contact us or the courier company to locate the parcel.For the purposes of these terms, "delivery" shall be deemed to have taken place or the order shall be deemed to have been delivered when you or a third party on your behalf, other than the carrier, has acquired physical possession or control of the products, the which will be evidenced by the signing of the receipt of the order at the agreed delivery address.

Non-delivery: If it becomes impossible for the carrier to deliver your order, he will leave you a note explaining where your order is and what you need to do to pick it up and will contact you by phone. If, after 10 days from the moment your order is available for delivery, the said order has not yet been delivered for reasons not due to our fault, we will consider that you wish to cancel the Contract and the Contract will be considered expired.As a result of the termination of the Agreement, we will refund any payment we receive from you, as soon as possible and in any case within 14 days from the date on which the Agreement expires. In case of loss of your order due to an error of the carrier we will inform you about it and we will take care of it if you still wish to complete the order, replace and resend the same products to you, otherwise we will refund any payment we received from you.

Transfer of Risk and Ownership of the Products: Responsibility for the products is transferred to you once you or a third party acting on your behalf, other than the carrier, has acquired physical ownership or control of the products. Ownership of the products passes into your hands either with the full collection on our part of all amounts due in relation to the products, including shipping costs, or with their delivery (as defined above if it takes place after collection).

Price and Payment: The price of each product will be the one set at any time on our website, except in cases of obvious error. We always make sure that all the prices on the website are accurate, however errors may occur. If we find an error in the price of any product you have ordered, we will notify you as soon as possible and give you the opportunity to re-confirm the order at the corrected correct price or cancel it.If it is not possible to contact you, we will consider that your order has been canceled and we will refund you in full any amount you have paid. We are not obliged to supply you any product at the wrong lower price (even if we have sent you the Order Confirmation), in case the price error is obvious and indisputable and can reasonably be recognized by you as the wrong price. The prices on our website include VAT but not the shipping costs, in case you are charged for Shipping Costs.According to our company's policy, shipping costs for retail purchases within the Greek territory over euros (60 €) are free for you, while for purchases under forty euros (60 €) you will be charged the amount of three euros (3.00 €). Prices are subject to change at any time, however, without prejudice to any of the above, any changes will not affect orders for which you have already received an Order Confirmation.

Once you have selected all the products you want to buy, they will have been added to your shopping cart and the next step is to place your order and pay. To do this, you must follow the steps of the purchase process, completing or verifying the information requested at each step. Furthermore, during the purchase process, before payment, you can change the details of your order.A detailed description of the purchase process is provided in the Shopping Guide. The file with all your orders is available in the field "My Account". Payment can be made by cash on delivery with a charge of € 2.00, with Visa, Mastercard and American Express credit cards via PayPal, or by bank deposit in our company account. If payment is made via PayPal, the amount will be charged upon confirmation of your order.

The moment you press the "Complete Order" button, it is confirmed that your credit card is valid and has a sufficient balance. Credit cards are subject to validation and approval checks by your card issuer. If the issuer of your card does not approve the payment, we are not responsible for any delay or non-delivery and we will not be able to conclude a Contract with you.

If you have any questions, contact us at fashionlab.gr